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Porsche, Hyundai and GM impress in J.D. Power Initial Quality Study, Fiat and Jeep don't

作者: Brandon Turkus
   
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Filed under: Buick, Chevrolet, Chrysler, GM, GMC, Hyundai, Jaguar, Jeep, Kia, Porsche, Fiat, Ram

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JD Power IQSConsumers continue to struggle with the advanced user interfaces and technologies being fitted to new cars, according to the latest J.D. Power Initial Quality Study. Overall, the industry average for problems per 100 vehicles climbed three percent, to 116 issues reported in the first 90 days of ownership.


Vehicles from the General Motors' family were dominant, with Buick, Chevrolet and GMC capturing more individual IQS segment awards than any other manufacturer. Despite its well-publicized issues, six GM vehicles (Buick Encore, Chevrolet Malibu, Chevy Silverado HD, Chevy Suburban, GMC Terrain and GMC Yukon) were given IQS awards for their respective segments.

Hyundai was ranked the best overall mass-market brand, with just 94 issues in every 100 vehicles reported in the first 90 days. Parent Hyundai Motor Company, meanwhile, trailed GM with five vehicles winning their segments, including the Hyundai Accent, Elantra and Genesis, as well as the Kia Cadenza and Sportage.


On the premium end of the scale, Porsche was tops for the second year in a row, with just 74 issues per 100 vehicles. Not only was it the best premium brand, it had the best score of any marque surveyed. Weirdly, it was followed by Jaguar, which handily topped quality stalwart Lexus, with just 87 problems per 100 vehicles (don't worry, Jag's sister company, Land Rover, still finished well below the industry average).


While Land Rover was its usual disappointing self when it comes to the IQS, Fiat easily took the crown as the worst performer overall. Owners of the diminutive Italian cars reported 206 problems per 100 vehicles during the first 90 days of ownership. Yes, that works out to over two problems per vehicle within the first three months. In fact, Fiat Chrysler Automobile's brands did rather poorly in general ­- Jeep was the second worst brand, with 146 issues while Dodge had 124. Ram matched the industry average, while Chrysler was the only FCA brand to finish above the industry average.


You can take a look at the full release of results from J.D. Power, available below. You can also click the inset image for a graphical breakdown of this year's IQS.

Continue reading Porsche, Hyundai and GM impress in J.D. Power Initial Quality Study, Fiat and Jeep don't

Porsche, Hyundai and GM impress in J.D. Power Initial Quality Study, Fiat and Jeep don't originally appeared on Autoblog on Wed, 18 Jun 2014 14:30:00 EST. Please see our terms for use of feeds.

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作者: Brandon Turkus
发布者: yibei
 
创建时间: 2014-06-19
更新时间: 2014-06-19
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